August 2015 – August 2018 United Global Group, Inc. Fredericksburg, Virginia, USA
Contributed to the formalization of standardized data-governance and enterprise information-management practices within the US Defense industry
Provided technical edits, content re-writes, and technical writing for white papers, and RFI’s, RFP’s and final deliverables supporting effective and strategic communication of concepts, solutions, and outcomes for government clients
Conducted research to critically determine both the scope and the underlying needs driving formal requirements, and developed strategic and persuasive content aligned to these needs
Built and maintained authoritative content repository representing UGG’s capabilities, services, experience and partners, and published this information to our organization
Led an initiative to establish initial phase of a digital-media capability for sensing and responding to customers' emerging needs
Demonstrated the value of social-media analytics as a customer-oriented feedback channel enabling the transformation of existing business-development and production channels into adaptive sensing loops